Returns and Exchanges

Returns and Exchanges

Return and exchange are only eligible should the items is/are defective or wrong items sent. Please contact us at hello@wondrousbabysg.com within 7 days upon receipt of parcel with your order number.

We will review your returns on a case by case basis and will process your refund in the form of store credits only.

To be eligible for a return, your item must be in the same condition that you have received it, unused with tags and in its original packaging. 

 

Defective Item

Kindly note that below are not considered as defective item:

1. Due to different lighting setting, the colours of the items might differ slightly from the pictures.
2. Do allow 1-2cm difference in the measurement stated as our products are all hand-sewn. 
3. Placement of prints may differ for every piece of product.
4. Loose threads.

 

How to return/exchange an item

All return mails must be sent back to us via a trackable delivery mode within the next 7 days after approval. We will not be responsible for any lost mails.

We sincerely apologize for any defective or wrong items sent.

Please feel free to email us at hello@wondrousbabysg.com should you have any other issues.